Returns & Exchanges

At French Avenue, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns on unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original French Avenue packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email and drop off the parcel at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.