Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are your fragrances authentic?

Yes, French Avenue exclusively stocks 100% authentic designer and niche fragrances sourced directly from authorized distributors and the original perfume houses.

How long does shipping take?

Orders are typically processed within 24-48 hours. Standard domestic shipping takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

Can I return a perfume if I don't like the scent?

For hygiene and safety reasons, we can only accept returns on unopened and sealed products in their original packaging within 30 days of purchase. We recommend purchasing our discovery samples before committing to a full bottle.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure installment options such as Klarna and Afterpay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that shipping rates and potential customs duties vary by destination and are calculated at checkout.

How should I store my fragrances to ensure they last?

To maintain the integrity of your perfume, store it in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.